Mynewsdesk’s Blog
We at Mynewsdesk believe in sharing the PR and Marketing knowledge and expertise we encounter on a daily basis, often from our own customers. This blog is intended for you, the communicator that wants to streamline and improve their PR activities.
This blog also features the latest news from Mynewsdesk.
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Category Archives: Customer Service
Customer Service At People Days On Thursday and Friday
On 16 and 17 February, Mynewsdesk HQ in Stockholm will host People Days, our global staff conference. While Customer Service will be open from 9am to 5pm as usual, please note that it may take us a little longer … Continue reading
Change the name of your Facebook newsroom
If you have the Mynewsdesk app on your Facebook Page, and want to change the heading in the left menu, this is how you do it: 1) Go to Edit Page 2) klick Apps 3) Edit settings (under the Mynewsdesk … Continue reading
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Posted in Customer Service, Tips from MyNewsdesk Staff
Tagged Facebook Newsoom, Facebook Page, Mynewsdesk app
Customer Service Using Twitter
More and more businesses are discovering that social media, and specifically Twitter, can be used as an effective client services channel. At Mynewsdesk we provide daily customer support via Twitter, on top of other methods like email, telephone, and live … Continue reading
Happy Easter from Client Services
Hi everyone! It’s that time of year again. We will soon be coloring eggs, eating tons of candy, enjoying a bit of sun, and taking a long weekend off to boot. During the Easter holiday, our opening times at client … Continue reading
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Posted in Customer Service, MyNewsdesk News
Tagged client services, Easter, mynewsdesk news, opening times
Chat with Mynewsdesk’s Client Services Team!
Got stuck after writing a header? Forgot how to upload an image? Don’t panic. The new chat function on Mynewsdesk’s website gives you access to live support, wherever in the world you are. Whether by email, Twitter, Facebook, or telephone, … Continue reading
